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  1. Corsair
  2. Gaming Gear
  3. Keyboards
  4. K100 Series

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How to Fix: K100 Air Firmware Update Wireless Issues with 5.12.76

 

1. Download and prepare the Firmware zip files at the bottom of this article

Picture4.png

2. Disconnect from the internet
3. Plug in the K100 RGB Air Keyboard via Wired USB
4. Open iCUE and navigate to the Device Settings for K100 RGB Air

Picture2.png

5. IMPORTANT: Change Polling Rate to 1000hz

Picture10.png

6. Click on "Check for Updates", it should display Update Failed

Picture11.png

7. Click on the 3 dots to open the menu

Picture12.png
8. Click on Browse for Firmware

Picture13.png
9. Navigate to where you downloaded the Firmware files on your system.

10. Select "Firmware 1.zip" and click open.

Picture14.png

11. Click On "Update Now" and wait until the update finishes.

Picture3.png

12. Give a moment for the keyboard to refresh and it should show 5.9.68

Picture5.png
13. Click “Close”

Picture6.png
14. Click “Check for Updates”

Picture7.png
15. Click the 3 dots to open the menu

Picture8.png
16. Click on “Browse for Firmware”

Picture9.png
17. Navigate to the location with the firmware zips

18. Select “Firmware 2.zip” and click open

Picture15.png
19. Click on “Update Now” and wait until the update finishes

Picture16.png
20. Give a moment for the keyboard to refresh and it should continue to show 5.9.68

Picture17.png
21. Click “Close”

Picture18.png
22. Click “Check for Updates”

Picture19.png
23. Click on the 3 dots to open the menu

Picture20.png

24. Click on Browse for Firmware

Picture21.png
25. Navigate to the location with the firmware zips
26. Select “Firmware 3.zip” and click open

Picture22.png
27. Click on “Update Now” and wait until the update finishes

Picture23.png
28. Give a moment for the keyboard to refresh and it should show 5.12.76

Picture24.png
29. Internet can be reconnected, the keyboard can be unplugged, and wireless functionality should
be restored.

 

If you need further assistance, please contact our Customer Support team through this online form. 

Links to the Firmware

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Related to

  • k100 air
  • wireless keyboard
  • Firmware 2.zip
    200 KB Download
  • Firmware 1.zip
    100 KB Download
  • Firmware 3.zip
    300 KB Download
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Articles in this section

  • How to Fix: K100 Air Firmware Update Wireless Issues with 5.12.76
  • How to: Set up the iCUE control wheel of your K100 RGB keyboard
  • Product information: K100 RGB Gaming Keyboard
  • K100 RGB keyboard keyswitch comparison

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