If your headset is stuck on a blinking red light, it may be stuck in a boot loop. This typically occurs when the headset's battery has been fully drained to 0%, preventing it from booting up properly. In this article, we'll provide step-by-step instructions to help you quickly resolve this issue and get your headset back up and running.

1. First, disconnect the wireless dongle from your PC or gaming console.

2. Next, connect your Virtuoso SE headset to your PC using the provided USB cable. You should notice that the headset's LED indicator is blinking red at this point.

3. Carefully plug the microphone into the headset's microphone port.

4. Once the microphone is securely attached, press and hold the microphone mute button on the headset.

5. After holding the mute button for a few seconds, you should observe that the red blinking on the headset stops.

6. Continue holding the mute button for approximately 2 minutes to ensure the reset process is completed.

7. Finally, release the microphone mute button.

If you need further assistance, please contact our Customer Support team through this online form.