In an effort to prevent or limit power outages during a heat wave in the US, the California Independent System Operator (ISO) issued a statewide Flex Alert, a call for voluntary electricity conservation, from Monday, August 17 and extending through Wednesday, August 19. The Flex Alerts are in effect from 3 p.m. to 10 p.m. each day. 

Even with conservation, California may likely have rotating power outages this week. The power outages may happen at any time of day.

For more information, see this page:

http://www.caiso.com/Pages/default.aspx

How This Situation Affects Corsair Support

Corsair Headquarters is located in California, and many of our agents that currently work from home reside there. Therefore, any blackouts may impact Corsair Technical Support and Customer Service.

That said, we have remote agents and call centers in many regions of the world, so we will still be able to offer phone and email support during our regular hours, even if there are periodic blackouts. However, service may be slowed down somewhat during this time.

We appreciate your patience and understanding.