General Information

Introducing Ada

We are happy to announce that our Help site has gotten an upgrade! You can now use the new Ada chat bot to get help for Corsair-related questions.

 

Where can I find Ada?

You can talk to Ada by going to our Help site and clicking the blue button at the bottom right of the screen.

 

ada_icon_location.jpg

 

ada_chatbot_intro_message.jpg

 

 

 

Still need help?

If you require further assistance, Ada can still help by creating a help ticket for you. Our Customer Support team will reach out to you to provide further assistance.

When creating a ticket, Ada will ask the following information:

  • Your name
  • Your email address
  • Your country of residence
  • What Corsair product you need help with
  • The serial number of the product
  • The part number of the product
  • Additional details about your issue

Please provide as much information as possible so that our Customer Support team has an easier time helping you out.

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Related articles

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