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Waiting for warehouse to restock and reserve.
Warehouse has begun packing process.
Package ready for handoff to shipping service.
The package has been handed to the shipping carrier.
Package has been delivered to customer.
Return package opened at warehouse and entered into system.
Refund has been paid.
Waiting for backordered items/Waiting for system to be manufactured/Waiting for Advanced RMA payment.
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How do I know when my order has shipped?

If you ordered something from our Webstore, you can use this page to check what the status of your order is.

Please note that if your order just shipped out, it may take between 24 to 48 hours for the tracking number to go live. If your tracking number is not live yet, please wait a few hours and then try again.

 

 

Order statuses

Pending

Your order is currently being processed for delivery. At this point, it has not yet been picked up by a carrier.

 

Shipment Ready

Your order is ready to be sent out, but has not been picked up by a carrier yet. If the order status seems to be stuck on "Shipment Ready," it is possible that:

  • The carrier has not picked up the package yet
  • The carrier failed to update the status of the package.

 

In-Transit

Your order has been sent out and is on its way to you.

 

Delivered

Your order has arrived at your address.

 

Return to Sender

Your order has been sent back to us. You will see this status if you refuse delivery or if the package needs to be recalled.

The order tracking service is currently unavailable. Please try again later.
No orders found. Please recheck your order number and email address, then try again.
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