At Corsair, we understand that sometimes plans change or mistakes happen, and you may need to adjust the shipping address for your order. However, there are certain limitations and procedures in place to ensure a smooth process for both our customers and our team. This article aims to provide clarity on our policy regarding shipping address changes.
Can I Change the Shipping Address of My Order? Unfortunately, Corsair cannot change the shipping address for an order after the order has been placed. However, you may still have an option available if the order is not already on its way to the carrier or in any stage of the shipping process.
Option 1: Cancel Your Order Before Shipment Preparation If your order has not been shipped or is in the preparation stage, you may have the option to cancel your order. By doing so, you can then place a new order with the correct shipping address. How to: Cancel your Corsair.com Order
Option 2: Return the Item for a Refund If, for any reason, your order cannot be canceled, and it has already been shipped to the original address entered at the time of purchase, the next step is to initiate a return. According to our Returns & Refund Policy, returning the item is the key to receiving a refund. How to: Return your Corsair.com order
Learn More about Returns & Refunds For detailed information on how to initiate a return and understand the refund process, please refer to our Returns & Refund Policy article. This resource provides comprehensive guidance on returning items, eligibility criteria, and the steps involved in obtaining a refund.
Need Further Assistance? If you find yourself in a situation where you require additional assistance or have specific questions about your order, our dedicated Customer Support team is ready to help. Simply reach out through our online form, and our team will respond promptly to address your concerns.
While we strive to accommodate our customers to the best of our ability, Corsair's shipping address change policy is designed to ensure a streamlined and efficient process. If you encounter challenges or have questions, our Customer Support team is here to assist you. Thank you for choosing Corsair—we appreciate your understanding and look forward to providing you with exceptional service.