Tell us about the issue you are experiencing.

Standard RMA You return the defective product first, then we send the replacement.

Advanced RMA We send the replacement product first. This requires pre-payment via credit card, which is refunded after we receive the defective product back from you.

XP Care RMA If you purchased an extended warranty from Corsair.

• • Do not use this form to request troubleshooting assistance, as it is processed automatically. Please go back and select the appropriate contact reason.
  • If your order from Corsair.com arrived damaged, please go to the Corsair Returns Center to file a claim.

Please enter the part number of your product so that we can better assist you. The part number is required for any warranty exchange. Corsair part numbers begin with C, Elgato with 2. For help locating your part number, click here.

Double-check the address, as we will ship the replacement product there automatically.

Corsair cannot deliver to P.O. boxes, military base or APO addresses.

Enter your product's serial number. For help locating your serial number, click here.

For warranty exchanges, upload a photo of the product label that contains the serial number, using the attachment function below. Missing serial numbers will delay processing of warranty exchange.