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Product Category

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Power Supplies

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Controllers

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Lighting Products(optional)

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Hydro AIO Cooling Products

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Keyboards

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Audio Products

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Fan Products

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Cases

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Hydro X Custom Cooling Products

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Furniture Products

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Mice & Mousemats

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Memory Products

Air Cooling Products

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Monitors

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Systems & Build Kits

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Storage Products

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iCUE Software Products

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Subject:

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Full Name (please enter your first and last name, this is required for package delivery)

Location / Region / Country

If your region or country is not listed, please select 'Other'.

Country/Region Not Listed

Please enter your country or region. This helps us route your ticket to the correct department.

Technical Support Department

Pick the technical support department that best fits your issue. This helps route your ticket for faster service.

Part Number

Please enter the Part Number of your product so that we can better assist you.

Computer Operating System

iCUE Version

System Specifications (Motherboard, Graphics Card)(optional)

Include both manufacturer and model of parts, where possible

By continuing to contact Corsair Customer Support, I accept Corsair's Terms of Use (at the bottom of this web page) and I confirm that I am 16 years of age or older.

Serial Number

Enter your product's serial number, and upload a photo of the serial number label using the attachment function below. Missing serial numbers will delay processing of warranty exchange.

Other Operating System(optional)

Attachments(optional)

Add file or drop files here

EMAIL US

To reach the appropriate team for your inquiry, please click on one of the following departments below.
To submit an automated warranty replacement claim, click here.

CUSTOMER SERVICE

EMAIL CUSTOMER SERVICE

For orders, returns, refunds, cancellations, discounts, spare parts, or shipping.

TECHNICAL SUPPORT

SYSTEMS	For Corsair Desktops, Laptops & Monitors
GAMING GEAR	For Headsets, Mice, Keyboards, Furniture, and other external devices
PC CASE & COMPONENT	For Memory, PC Cases, Power Supplies, Fans, and Cooling peripherals
iCUE SOFTWARE	For questions about the functionality or setup of Corsair iCUE software

Tell us about the issue you are experiencing.

Standard RMA You return the defective product first, then we send the replacement.

Advanced RMA We send the replacement product first. This requires pre-payment via credit card, which is refunded after we receive the defective product back from you.

If you purchased an extended warranty from Corsair, please indicate so above.

- Do not use this form to request troubleshooting assistance, as it is processed automatically. Please go back and select the appropriate contact reason. If your order from Corsair.com arrived damaged, please go to the Corsair Returns Center to file a claim.

Please enter the part number of your product so that we can better assist you. The part number is required for any warranty exchange. Corsair part numbers begin with C, Elgato with 2. For help locating your part number, click here.

Double-check the address, as we will ship the replacement product there automatically. Corsair cannot deliver to P.O. boxes, military base or APO addresses.

Enter your product's serial number. For help locating your serial number, click here.

For warranty exchanges, upload a photo of the product label that contains the serial number, using the attachment function below. Missing serial numbers will delay processing of warranty exchange.

By continuing to contact Corsair Customer Support, I accept Corsair's Terms of Use and I confirm that I am 16 years of age or older.

Please use the button below to attach two files:

A purchase receipt that shows the purchase date (PDF preferred.)
A clear picture of the defective product's part number and serial number. For help locating the sticker on the product that contains the information, please click here.
Replacement tickets that do not contain both files may encounter delayed processing of up to 72 hours.

The keyboard part number (P/N) and serial number (S/N) are found on the sticker on the bottom of the keyboard, above the barcode. The part number begins with CH-.

CORSAIR CUSTOMER CARE

EMAIL US