Find a Serial Number or Lot Code

Serial numbers and lot codes contain information about the product that Corsair can use to provide support. They are often preceded by “S/N:” or sometimes “Lot Number” and frequently appear next to a bar code. They are usually the longest sequence of numbers you will see on the label.

Newer products may have a new type of serial number on it that starts with a letter and has a string of letters and numbers. This serial number should be 14 characters long.

Corsair packaging typically has the serial number on it. If the packaging is unavailable or does not include the number, many Corsair products have the number printed on stickers in the following places:

HID Products & Furniture

• Mice: Label taped around the cable or, for wireless, on underside of mouse. The part number should begin with "CH-".
• Mousepads: For RGB mousepads, the label should be under where the USB cable plugs in. The part number should begin with "CH-".
• Keyboards: Underside of keyboard, near cable attach point. The part number should begin with "CH-".
• Headsets: The part number should begin with "CA-"
  
  • The Virtuoso series, HS55, HS65, and HS80 series headsets have the sticker on the bottom of the right earcup; you need to remove the earcup in order to see the sticker. You can do this by twisting the earcup clockwise to remove, then reattach it by twisting the earcup counterclockwise.
    
    
  • The other HS series headsets and the Void Elite have the sticker on the inner side of the headband, near the left earcup. You may need to extend the earcups down to be able to see the sticker fully.
    
    
  • If you still can't find it, some older HS series headsets have the sticker under the left ear cup; you will need to use a flat, plastic pry tool to remove the ear pad.
• Gaming chairs: On the bottom of the seat of the chair. The part number should begin with "CF-"

DIY Products & Pre-Built Systems

• Corsair Systems: On the bottom; the part number should begin with "CS-"
  
  
• Cases: Rear panel, often near PSU slot or top of the back panel. The part number will look like a barcode with numbers below it.
  
  
• AIO Coolers: Side of radiator. The part number should begin with "CW-"
  
  
• Fans: Top edge. The part number should begin with "CO-" but will sometimes start with two numbers followed by a dash.
  
  • The product code of fans can be found on a sticker on the back of the fan.
    
    
• Solid state drives: Drive label front or back. The part number should begin with "CSSD-".
  
  
• Memory modules: Side of module. The part number should begin with "CM" but this isn't always the case.
  
  
• PSU: Side or top of unit. The part number should begin with "CP-"

Legacy Products

• Speakers: Back of sub-woofer