If your cooler is not detected in iCUE after restarting your PC, it might be because of a software conflict. Running other software that controls RGB components can deactivate your Corsair cooler interface driver.
Please note that your cooler will continue to operate as normal even if it isn’t detected in iCUE. Your cooler functionality will not be affected beyond being unable to change the RGB LED and alternating between cooling profiles.
The following software are known to conflict with the Corsair cooler driver:
- EVGA PrecisionXOC
- MSI Mystic Light
- Asus AuraRGB
The best way to avoid conflict is to uninstall any conflicting software. If you do not want to uninstall the software, try deactivating the RGB controls in the conflicting software.
Finally, you can try manually reactivating the driver after restarting your PC. To manually restart:
- Open iCUE.
- Click the Settings icon on the upper right.
- Click the Restart button next to Restart iCUE Service.
If you are still experiencing issues, contact our Customer Support team.