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Order Status

To search for up-to-date status for Corsair and Elgato web store, replacement, or return orders, please enter your email address and the order number in the form below, then click Search.

 

Order Type Order Number Format
Corsair/Elgato Warranty Replacement order 10 digits, starting with 200. Identical to support ticket number.
Corsair.com web store order 7 digits, beginning with C
Elgato.com web store order 7 digits, beginning with E

 

If your search has no results, re-verify your order number and email address: be sure to search with the same email address used for the web store or RMA order. It may take up to 30 minutes after you receive a confirmation email for the order to be visible on this page.

 

Please visit here to Cancel Your Order.

Please visit here to Return Your Order.

If you need further assistance, please contact our Customer Support team through this online form. 

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Articles in this section

  • Order Status
  • What forms of payment are accepted at the CORSAIR web store?
  • How to: Return your Corsair.com order
  • How to: Cancel your Corsair.com Order
  • CORSAIR Returns & Refund POLICY
  • How to retrieve an invoice copy, for VAT purposes
  • Where can I find my order number?
  • What to do if you enter the wrong email address when ordering online
  • Why am I seeing duplicate pending charges for one purchase?
  • Why am I seeing pending charges after cancelling an order?
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