Logo
Back to Corsair.com Contact Us
Sign in
Track order WARRANTY REPLACEMENT SPARE PARTS
Corsair Limited Warranty PSU Cable Compatibility Resetting Your Keyboard Returning Your Corsair.com Order Clean Install iCUE
Search the Knowledge Base

For faster processing, please attach your purchase receipt, and a photo of your hardware serial number.

Waiting for warehouse to restock and reserve.
Warehouse has begun packing process.
Package ready for handoff to shipping service.
The package has been handed to the shipping carrier.
Package has been delivered to customer.
Return package opened at warehouse and entered into system.
Refund has been paid.
Waiting for backordered items/Waiting for system to be manufactured/Waiting for Advanced RMA payment.
Inventory has been confirmed and reserved.
Item line in order has been cancelled.
  1. Corsair
  2. Customer Service
  3. General Information

Menu

Why did I not get a manual or quickstart guide for my new product?

CORSAIR is actively trying to reduce its carbon footprint. One of the ways we are doing this is limiting the number of paper goods that we print and put in boxes, as manuals and quickstart guides usually get tossed and added to waste.

If your purchase does not come with a manual or quickstart guide, check and see if a QR code is included with your purchase. Scanning the QR code should take you to a mobile-friendly quickstart guide in multiple languages.

If you prefer using videos for installation help, we have multiple installation videos in our CORSAIR Lab YouTube channel.

The order tracking service is currently unavailable. Please try again later.
No orders found. Please recheck your order number and email address, then try again.
X
Order
{[{ olpOrderNumberValue }]}
Order Type
{[{ orderType }]}
Name
{[{ customerName }]}
  • {[{ column.name }]}

Line Status Description

  • {[{ statusDescription.title }]}
    {[{ statusDescription.description }]}
Was this article helpful?
17 out of 136 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • Guidelines for returning a product
  • What do these error icons on my iCUE ELITE CPU Cooler LCD mean?
  • Why won't my old high-end kit work at its rated speed on a new motherboard, or vice versa?
  • What to do if your Commander CORE shows up in iCUE instead of your ELITE CAPELLIX CPU cooler
  • Why is my memory not hitting its rated frequency?

Articles in this section

  • Corsair certified refurbished products FAQ
  • How Can I Get Sponsored?
  • How do I use Corsair Windows Reporter Utility?
  • How to: File a mail-in rebate
  • How to: Install Windows 10/11 Using the Media Creation Tool
  • How to: Verify Your iCUE Version and Firmware Version
  • Information on Customs Fees and Brokers
  • International Shipping and Freight Forwarding Policy
  • Webstore product availability FAQ
  • What is XP Care?
See more

SUPPORT

  • Downloads
  • Customer Support
  • Warranty
  • RMA/Returns
  • Track Orders Or Returns

SHOPPING

  • Where to Buy
  • Memory Finder

COMPANY

  • About CORSAIR
  • Careers
  • Contact

COMMUNITY

  • Blog
  • Forums
  • How-To Guides

Copyright © Corsair.All Rights Reserved. Privacy Policy - Terms Of Use

Deutsch Español Français Italiano 日本語 한국어 Polski Português Português do Brasil Русский 简体中文