Logo
Back to Corsair.com Contact Us
Sign in
Track order WARRANTY REPLACEMENT SPARE PARTS
Corsair Limited Warranty PSU Cable Compatibility Resetting Your Keyboard Returning Your Corsair.com Order Clean Install iCUE
Search the Knowledge Base

For faster processing, please attach your purchase receipt, and a photo of your hardware serial number.

Waiting for warehouse to restock and reserve.
Warehouse has begun packing process.
Package ready for handoff to shipping service.
The package has been handed to the shipping carrier.
Package has been delivered to customer.
Return package opened at warehouse and entered into system.
Refund has been paid.
Waiting for backordered items/Waiting for system to be manufactured/Waiting for Advanced RMA payment.
Inventory has been confirmed and reserved.
Item line in order has been cancelled.
  1. Corsair
  2. PC Components
  3. Memory
  4. DRAM Troubleshooting

Menu

What to do if your DRAM's RGB is stuck with red ends

When your CORSAIR DRAM's RGB has red lights on each end, it means that it is in firmware update mode. If your DRAM is currently stuck on firmware update mode, here are some ways to fix the issue.

dram_firmware_update_mode_-_vengeance.jpg dram_firmware_update_mode_-_dominator.jpg

 

Step 1: Remove conflicting software

Certain software have been known to conflict with iCUE and cause issues with RGB lighting. Below are some known software that cause conflict; remove them and see if your DRAM issue is resolved:

  • EVGA Precision XOC
  • MSI Mystic Light and/or Dragon Center
  • ASUS Aura RGB
  • ASUS Armoury Crate
  • Razer Synpase
  • Logitech G Hub
  • Thaiphoon Burner
  • Gigabyte RGB Fusion

 

 

Step 2: Force flash the DRAM firmware

If you do not have any conflicting software, try forcing flashing the firmware of your DRAM.

There are two ways to force flash firmware:

  • Use iCUE to force an update, which will pull the latest firmware from CORSAIR servers
  • Use iCUE to browse for a firmware file provided by our support team; you can ask for the firmware file by contacting the support team and creating a help ticket

 

To force flash your DRAM firmware:

  1. Open iCUE.
  2. Select your DRAM on the iCUE home screen.
  3. Click Device Settings.
  4. Click Check for Updates; you should get a message saying "Latest Version."
  5. Click the three dots next to "Latest Version."
  6. Select one of the options:
    • Click Force Update to force a firmware update to your DRAM.
    • Click Browse for Firmware to browse and open the firmware file provided by Tech Support.
The order tracking service is currently unavailable. Please try again later.
No orders found. Please recheck your order number and email address, then try again.
X
Order
{[{ olpOrderNumberValue }]}
Order Type
{[{ orderType }]}
Name
{[{ customerName }]}
  • {[{ column.name }]}

Line Status Description

  • {[{ statusDescription.title }]}
    {[{ statusDescription.description }]}
Was this article helpful?
71 out of 198 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • What to do if iCUE cannot detect your Corsair RGB memory or control its RGB lighting
  • How to: Enable SPD Write on your ASUS Z690 motherboard
  • How to: Set up CORSAIR DDR5 memory in iCUE
  • Why is my memory latency incorrect on Ryzen?
  • Tips on safely overclocking memory

Articles in this section

  • How to: Test RAM Modules for Memory Issues
  • What to do if your Z690 motherboard does not boot with a 13th Generation Intel CPU
  • What to do if your DRAM's RGB is stuck with red ends
  • How to: Enable SPD Write on your ASUS Z690 motherboard
  • What to do if iCUE cannot detect your Corsair RGB memory or control its RGB lighting
  • How to: Run Memtest86 to check for RAM faults

SUPPORT

  • Downloads
  • Customer Support
  • Warranty
  • RMA/Returns
  • Track Orders Or Returns

SHOPPING

  • Where to Buy
  • Memory Finder

COMPANY

  • About CORSAIR
  • Careers
  • Contact

COMMUNITY

  • Blog
  • Forums
  • How-To Guides

Copyright © Corsair.All Rights Reserved. Privacy Policy - Terms Of Use

Deutsch Español Français Italiano 日本語 한국어 Polski Português Português do Brasil Русский 简体中文