iCUE LINK: System Hub Beta Firmware v2.3.427
We're excited to announce that we are increasing the maximum number of supported devices on iCUE LINK from 7 per port to 12 per port, bringing the total maximum supported devices from 14 to 24. This firmware will help resolve the brightness limitation issue that some may be experiencing since the release of iCUE 5.12.97.
v2.3.247 Release notes
How to Update:
Download the BETA firmware here: LINKSYSTEMHUB.zip
To manually update the iCUE LINK System hub please follow the steps below:
iCUE LINK System Hub => Device Settings => Check for update => Three vertical dots => Browse for Firmware => Select the compressed folder “LINKSYSTEMHUB.zip” => Update Now
iCUE:Update device firmware with iCUE )
BETA has ended for firmware v2.3.247, please update via iCUE to public release v2.4.438 to increase the total maximum supported devices.
How Does this Work?
The new firmware for the LINK System Hub will allow you to connect up to 12 devices per channel. Once you pass a seven device (238 LEDs) soft limit on either channel, the controller will dynamically reduce the brightness in 10% steps to handle the additional power budget required by each additional device up to 12 total. We’ll apply the same brightness step to both channels even if one of the channels is below the seven device soft limit, that way you have uniform brightness across devices.
When you hit the seven device soft limit on either channel, you will correctly receive the “Brightness” warning in iCUE that can then be dismissed or you can adjust your LINK chain appropriately.
If you do not want to have your brightness reduced, simply abide by the previous seven device limit when building your PC. This merely adds the flexibility to choose a slightly easier build path at the expense of full brightness RGB.
If you have multiple System Hubs in one PC, they will control their dimming independently.
Known Issues & Troubleshooting:
This firmware is a BETA release because during regression testing, our team observed in a single PC, that after many sleep cycles, it is possible to experience minor connection/re-enumeration issues with the AIO LCD screens. If you experience this issue on sleep wake with this firmware, please go to the System Hub and click the Device Enumeration button to re-connect the screen.
iCUE LINK System Hub => Device Settings => Start "Device Enumeration"
The device enumeration button is a new troubleshooting tool we added to iCUE v5.12 to reboot the bus and force LINK device re-enumeration without a power cycle.
If at any point you would like to revert your LINK System Hub’s firmware from BETA to back to an official release candidate, please use the “Force Update” button located in the same area as “Device Enumeration”.
If you are still having issues after completing the above steps: Contact our Customer Service team to create a ticket