To provide you the highest quality experience with our monitors, we provide a Panel Quality Guaranty. If you purchase a Corsair monitor in new condition from Corsair.com or an authorized Corsair reseller, and find a certain amount of bright pixels or dark subpixels, we will exchange your monitor during the hardware warranty period.
NOTE: 3 subpixels is equal to 1 pixel.
What are bright and dark pixels?
- A bright pixel is a pixel that appear as a bright white, red, blue, or green dot that is always on when viewed on a black background. Bright pixels occur when the transistors of a pixel are "off" for TN panels or stuck "on" for MVA, PVA, and IPS panels. This allows all light to pass through the RGB layer.
- A dark pixel is a pixel that appears as a black dot on a bright background. Dark pixels occur when the transistor in the transparent electrode layer is stuck "on" for TN panels or "off" for MVA, PVA, and IPS panels. This means no light ever passes through to the RGB layer.
What is the Corsair Panel Quality Guaranty?
Use the chart below to see how many bright pixels or dark subpixels are needed to exchange monitors.
|Monitor||Bright pixel||Dark subpixel|
|Xeneon monitors||1 or more||6 or more|