If you are experiencing unexpected behavior with your keyboard such as lighting issues or unresponsiveness, you can try resetting the keyboard to fix the issue.

• Reset your wired keyboard
• Reset your wireless keyboard
• What to do if resetting doesn't work 

Reset your wired keyboard

Most Corsair keyboards have a reset function for fixing unexpected issues.

If you have a K95 RGB Platinum or any MK2 keyboards:

1. Unplug the keyboard.
2. With the keyboard unplugged, hold down the ESC key.
3. While holding down the ESC key, plug the keyboard back into the computer.
4. Keep holding the ESC key until the keyboard begins to flash.
5. Unplug the keyboard again, then plug it back in.

If you have a K55 keyboard:

1. Unplug your keyboard.
2. Hold down the FN and F4 keys and plug your keyboard back into your computer.
3. Release the FN and F4 keys after 10 seconds. The keyboard should flash at this point.
4. Open iCUE and update the firmware of your keyboard.
   • Ignore any incompatibility warnings that pop up.

For all other keyboards:

1. Unplug your keyboard.
2. With the keyboard unplugged, hold down the ESC key.
3. While holding down the ESC key, plug the keyboard back into your computer.
4. After about 5 seconds, release the ESC key. You will see the keyboard lighting flash if the reset is successful.

Reset your wireless keyboard

If you have a wireless keyboard, the steps for resetting it will vary slightly from a wired keyboard.

To reset a wireless keyboard:

1. Turn off your keyboard.
2. With the keyboard turned off, hold down the ESC key.
3. While holding down the ESC key, turn on your keyboard.
4. After about 2 to 5 seconds, release the ESC key. You will see the keyboard lighting flash if the reset is successful.

What to do if resetting doesn't work

If you need further assistance, please contact our Customer Support team through this online form. 

To ensure that we provide aid as quickly and accurately as possible, make sure to include the following information when creating a ticket:

• The specific model of your keyboard
• The part number of your keyboard (found on the underside and starts with CH-)
• A photograph of the sticker at the bottom of your keyboard so we can verify the part number