Firmware can be thought of as the operating system of a device. Updating firmware can help improve device performance or deal with bugs that may pop up. You can use iCUE to help keep the firmware of your devices up to date.

Before updating your device firmware, make sure that:

• You are connected to the internet
• The device you want to update is connected to your computer

To update firmware:

1. Open iCUE.
2. Click SETTINGS.
   
3. Click the device you want to update.
4. Click Update.
   
5. Choose how you want to update the firmware:
   • Select Force update to force an update to the latest firmware version.
   • Select Firmware Image to use a downloaded firmware update file to update the firmware. You can also use this to roll back to an older firmware version.
     
6. iCUE will update your device firmware. Do NOT disconnect your device while the update is happening.

For additional information regarding iCUE, check out our iCUE page.