If you run into an issue where the RGB lighting of your devices changes into a color that you did not set in iCUE, it is possible that your computer system has software that is interfering with iCUE. Follow the steps below to fix this issue.
- Step 1: Uninstall conflicting programs
- Step 2: Repair iCUE
- What to do next if the issue is not resolved
Step 1: Uninstall conflicting programs
Look for any programs you may have installed that may be interfering with iCUE, especially if you have any other software that also controls RGB lighting. Uninstall those programs to prevent them from interfering with iCUE.
Programs that are known to interfere with iCUE include:
- EVGA Precision XOC
- MSI Mystic Light
- Asus Aura RGB
Step 2: Repair iCUE
Once you have uninstalled the conflicting programs, the next step is to repair iCUE.
- Open Device Manager.
- Select Human Interface Devices.
- Right-click Corsair composite virtual input device and select Uninstall device.
- Tick the Delete the driver software for this device checkbox, and then click Uninstall.
- Rerun the installation file for iCUE and select Repair.
- Follow the instructions for repairing iCUE.
- Restart your PC.
What to do next if the issue is not resolved
If uninstalling conflicting programs and repairing iCUE does not fix the issue, you can disable plugins and software integrations in iCUE as a temporary fix while we help you find a more permanent solution.
You can disable plugins by following these instructions:
- Click the Settings icon on the upper right of the screen.
- Disable the Plugins toggle.
- Click Software and Games on the left menu.
- Disable the Software Integrations toggle.