iCUE

What to do if a firmware update fails

If you attempt to update the firmware of a CORSAIR product, but the update fails, try the following:

  • Make sure no other RGB / monitoring applications are running in the background (e.g. Armoury Crate, Mystic Light, RGB Fusion, NZXT CAM, Logitech Hub, HWiNFO, Wallpaper Engine, etc.).
  • Disable your antivirus, firewall, and VPN temporarily.
  • Reset your Windows network settings and reboot your system afterwards.
  • Make sure the latest mainboard / chipset drivers as well as windows updates are installed.
  • Try connecting your CORSAIR device into other USB ports, both on the front and back.
  • Try updating the firmware on a different system.

If none of the above resolves the issue and the firmware update still fails afterwards, contact Customer Support and we will provide further assistance.

The order tracking service is currently unavailable. Please try again later.
No orders found. Please recheck your order number and email address, then try again.

Related articles

Order
{[{ olpOrderNumberValue }]}
Order Type
{[{ orderType }]}
Name
{[{ customerName }]}
  • {[{ column.name }]}

Line Status Description

  • {[{ statusDescription.title }]}
    {[{ statusDescription.description }]}

Still need help?

CONTACT US
Cookie Settings