AI Chat Privacy Policy

Welcome to the Help Center! Before you start asking questions about our products, please take a moment to read and understand the terms of service outlined below. These term of service are in addition to the Terms of Use and Privacy Policy that are listed on the Corsair.com website.

Acceptance of Terms: By using our Help Center AI, you agree to comply with and be bound by these terms of service. If you do not agree, please refrain from using the service.

Eligibility: This service is intended for users who are at least 18 years old. By using the service, you confirm that you meet this eligibility requirement.

User Conduct:

• Be respectful: Ensure your questions and interactions are courteous and considerate.
• No inappropriate content: Do not use language, submit content, or engage in behavior that is offensive, discriminatory, or violates any applicable laws.
• No spamming: Avoid sending excessive or repetitive messages.

Product-Related Questions:

Our AI is designed for answering questions related to our products and services.

Information provided is for general guidance and may not be exhaustive. For detailed or specific inquiries, contact our customer support.

Accuracy of Information:

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of the content.

Use the information at your own discretion.

Limitation of Liability:

IN NO EVENT SHALL WE BE LIABLE TO YOU OR YOUR AFFILIATES FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, OR SPECIAL DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR COST OF SUBSTITUTE GOODS OR SERVICES) AND/OR PUNITIVE DAMAGES, ARISING OUT OF YOUR USE OF THE SERVICE, HOWEVER CAUSED AND WHETHER SUCH DAMAGES ARE BASED IN TORT (INCLUDING NEGLIGENCE), CONTRACT, OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Intellectual Property:

All content provided by the our AI including text, graphics, logos, and software, is our intellectual property and may not be reproduced or distributed without explicit permission.

Privacy:

Conversations may be logged for the purpose of improving the service. Refer to our privacy policy for details on how your data is handled.

Termination:

We reserve the right to terminate or suspend access to the Corsair Expert at our discretion, without notice, for any violation of these terms.

Modifications:

We may update or modify these terms of service at any time. Continued use of the service after such changes constitutes acceptance of the updated terms.

Contact:

For inquiries or concerns regarding these terms, please contact us at botfeedback@corsair.zendesk.com.

By using our AI, you acknowledge that you have read, understood, and agreed to these terms of service. Enjoy your interaction with the bot!