Logo
Back to Corsair.com Contact Us
Sign in
Track order WARRANTY REPLACEMENT SPARE PARTS
Corsair Limited Warranty PSU Cable Compatibility Resetting Your Keyboard Returning Your Corsair.com Order Clean Install iCUE
Search the Knowledge Base

For faster processing, please attach your purchase receipt, and a photo of your hardware serial number.

Waiting for warehouse to restock and reserve.
Warehouse has begun packing process.
Package ready for handoff to shipping service.
The package has been handed to the shipping carrier.
Package has been delivered to customer.
Return package opened at warehouse and entered into system.
Refund has been paid.
Waiting for backordered items/Waiting for system to be manufactured/Waiting for Advanced RMA payment.
Inventory has been confirmed and reserved.
Item line in order has been cancelled.
  1. Corsair
  2. Customer Service
  3. Webstore Order Help

Menu

How to: Return your Corsair.com order

If you ordered a product at Corsair.com and do not want it anymore, you can initiate a return by following the steps in this article.

  • How to find your order number
    • If you were logged into your Corsair.com account when you placed the order
    • If you placed an order using Guest Checkout
  • How to return your order

 

How to find your order number

If you were logged into your Corsair.com account when you placed the order

You can find your order by clicking My Account  on the upper right corner. After logging in, click My Orders on the left sidebar (labeled as (1) in the below screenshot). If you can return or cancel an order, you will see the option to do so in the ACTION column (2).

 

If you placed an order using Guest Checkout

Please check your email inbox for the order or delivery confirmation emails that were sent to you when the order was created or shipped. All you need is your order number and the email address on the order.

 

How to return your order

To return your order, go to https://returns.corsair.com then enter the email address you used to place the order, and the order number. The option to return your order will be available for up to 60 days after your order has been delivered to you.

If your order starts with a "4", the order date listed on your account may be incorrect.

NOTE: If the item you want to return is incorrect, damaged, or defective, and you would like it replaced, please go here to create a help ticket.

  • Click https://returns.corsair.com to go to the CORSAIR Returns Center.
  • Enter the order number and e-mail address you used to place your order.
  • Select the item and quantity you are returning, and the reason for the return.
  • Continue through the return flow.
  • At the end, the amount that will be refunded to your original payment method will be listed.
  • If you are returning multiple items, all items can be placed in the same package - you can use any of the return labels for this.
  • Once the return reaches Corsair's warehouse, the refund will be issued to the original payment method automatically. It may take 2-3 business days for the refund to show up in your account, depending on the payment method and bank.

 

NOTE:
If your order contained multiple items and was eligible for a promotional discount, but would no longer eligible for the discount after returning the item, the refund will be adjusted to reflect that.

The order tracking service is currently unavailable. Please try again later.
No orders found. Please recheck your order number and email address, then try again.
X
Order
{[{ olpOrderNumberValue }]}
Order Type
{[{ orderType }]}
Name
{[{ customerName }]}
  • {[{ column.name }]}

Line Status Description

  • {[{ statusDescription.title }]}
    {[{ statusDescription.description }]}
Was this article helpful?
114 out of 511 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • Order Status
  • How to: Cancel your Corsair.com Order
  • How do I get a replacement for a defective product?
  • How to: Set up the HS60 Haptic gaming headset

Articles in this section

  • Order Status
  • What forms of payment are accepted at the CORSAIR web store?
  • How to: Return your Corsair.com order
  • How to: Cancel your Corsair.com Order
  • CORSAIR Returns & Refund POLICY
  • How to retrieve an invoice copy, for VAT purposes
  • Where can I find my order number?
  • What to do if you enter the wrong email address when ordering online
  • Why am I seeing duplicate pending charges for one purchase?
  • Why am I seeing pending charges after cancelling an order?
See more

SUPPORT

  • Downloads
  • Customer Support
  • Warranty
  • RMA/Returns
  • Track Orders Or Returns

SHOPPING

  • Where to Buy
  • Memory Finder

COMPANY

  • About CORSAIR
  • Careers
  • Contact

COMMUNITY

  • Blog
  • Forums
  • How-To Guides

Copyright © Corsair.All Rights Reserved. Privacy Policy - Terms Of Use

Deutsch Español Français Italiano 日本語 한국어 Polski Português Português do Brasil Русский 简体中文