Returns & Refund Policy
This policy applies to orders placed directly on corsair.com. You can initiate a return up to 60 days after delivery.
- Bundles: We do not accept partial returns or issue partial refunds for bundles; all products from the bundle must be returned for a full refund.
How to Initiate a Return
Visit returns.corsair.com and enter your order number (starting with C) and the original email address provided at purchase.
- Account Users: Click My Account My Orders. If the order is eligible, you will see an option to return/cancel in the ACTION column.
- Guest Checkout: Refer to your order or delivery confirmation email for your order number.
Instructions
- RMA Requirement: A unique RMA request is required for each product/SKU. You may group products into one package, but ensure each item is labeled with its specific RMA Request Number.
- Support: If your request requires additional review, create a new support ticket and include your RMA Request Number in the subject line.
Processing & Refunds
Once the return reaches our facility, allow up to 48 hours for processing. A refund will be automatically issued. Please allow 3-5 business days for changes to reflect on your original payment account.
Return Reasons
- Better Price Available: Found a better price at another retailer.
- Inaccurate Website Description: Product lacks a feature listed on the site.
- Item Arrived Too Late: Expedited shipping failed to arrive in the estimated window.
- No Longer Needed: Restocking fee may apply for custom products.
- Ordered Wrong Quantity: Returning excess items.
- Shipment Lost: Courier marked delivered but item is missing.
- Shipment Damaged: Physical damage during transit (do not select if defective).
- Defective or Dead On Arrival: Not physically damaged but non-functional.