Are analog and Bluetooth headsets supported by iCUE?
Unfortunately, iCUE cannot detect analog stereo headsets or headsets that connect via Bluetooth. This is because iCUE can only detect headsets that connect via USB, either wired and wirelessly.
The following headsets are not supported by iCUE:
- HS35 STEREO (analog headset)
- HS45 SURROUND (analog headset when connected via 3.5mm jack)
- HS50 (PRO) STEREO (analog headset)
- HS55 SURROUND (analog headset when connected via 3.5mm jack)
- HS60 (PRO) SURROUND (analog headset when connected via 3.5mm jack)
- HS65 SURROUND (analog headset when connected via 3.5mm jack)
- HS70 BLUETOOTH (when connected via Bluetooth)
- HS75 XB Wireless (will show in iCUE when a firmware update is needed)
- VOID PRO/VOID ELITE STEREO (analog headset)
- VOID PRO/VOID ELITE SURROUND (analog headset when connected via 3.5mm jack)
- VIRTUOSO/VIRTUOSO SE/VIRTUOSO XT (when connected via 3.5mm cable)
- VIRTUOSO XT (when connected via Bluetooth)
To ensure that the headset you are interested in is supported by iCUE, we recommend checking our website or, if you are purchasing in a retail store, the packaging of the headset.