How to: Fix sidetone unresponsiveness for HS80 and Void series headsets

If your HS80 or Void series headset is experiencing sidetone issues, try the following steps to fix the issue:

1. Quit iCUE if you have it open.
2. Type %appdata% into the Windows search bar.
3. Go to Corsair > CUE4 or CUE5 > profiles.
4. Open any of the CUEPROFILEDATA files by using a text editor (such as Notepad++) (e.g. {6cd71b5b-3931-40b3-etc...}.cueprofiledata).
5. Search for SidetoneProperty inside the text editor.
6. Change the value between the "muted" tags to "false" so the value reads "<muted>false</muted>"
   • If the value already reads "<muted>false</muted>, then move on to Step 8.
7. Saved the file, but do NOT change the file name.
8. Change to file to read-only by right-clicking the file, selecting Properties, and then ticking the Read-only box.

If the issue continues to persist, contact Technical Support and we will provide further assistance.